What to Look for in a Good Freight Forwarder

What to Look for in a Good Freight Forwarder
Now that you understand the benefits of using a freight forwarder and freight forwarding services, let’s talk about choosing a provider. At Grand Logistiks, we understand the stakes – if you don’t have a good freight forwarder, your ability to deliver on your commitments to your customers will be diminished. But in a world as big as ours, it can be difficult to choose the right freight forwarder for you. We’ll help you do that, whether you need domestic or international transportation, here’s what to look for in any freight forwarder you work with – four key things:
Experience
Years of experience in freight forwarding speak volumes about the freight forwarder themselves. Establishing yourself as a freight forwarder and succeeding in this industry is not easy, as no two shipments are the same. However, with the right set of experience, the freight forwarder will have the tools you’re looking for. Don't forget to ask potential freight forwarders about their history of freight transportation, including international freight.
• What types of cargo do they organize and transport most often?
• Is there anything they're not so good at? Yes - why not. The freight forwarder may not cover all the services you need right now, but they may have good partners and provide the service you need 100% quality. Answering you honestly - wouldn't that win you over?!
• Do they have a wide network of carriers, including international ones?
• And if your business is related to import and export: "To which regions of the world do they transport goods the least?"
The answer to questions like these should give you a good idea of ​​their experience and whether they will be a good partner. In addition, it is always good to see real recommendations, because they give you an idea of ​​​​what kind of service this freight forwarder provides.
Good connections between the freight forwarder and the industry
The freight forwarding business is not a lonely profession. There are many networks of agents, transport organizations and associations where good freight forwarders are members and often come together to share best practices, hone their collective expertise and improve their understanding of key issues. Fact. It is also true that there are many – especially on a global scale, and it is impossible for a freight forwarder to be a member everywhere, and it is not necessary, but he should participate in at least the mandatory ones at the national level. And if he has at least one membership at the international level – it speaks volumes about him. Believe me – in addition to fees, organizations in this industry also have very high requirements for their members.
Use of technology
We live in the digital age. There are countless companies producing countless products designed to help companies - like your freight forwarder - offer services at the highest possible level.
You can ask your freight forwarder questions such as: Do you offer electronic data exchange capabilities? Which technological tools do your customers find most useful and will they be beneficial to my business?
Financial Stability
Financial stability is really important for any business partnership. Your freight forwarder’s ability to serve your business needs is much more likely if they are financially stable. Furthermore, international shipping services don’t come cheap. In many cases, properly managed suppliers are able to finance many aspects of their clients’ transportation concept – a concept they have formulated – in advance. This helps keep those shipments on track and minimize delays while keeping dollars flowing in the direction they are needed. Not all freight forwarders are stable enough to perform this function. Make sure the freight forwarder you choose has solid financial stability, the company culture, and infrastructure of the services you need. And we will do our best to explain in detail how to determine if your freight delivery partner is financially stable in one of the following materials.
We are proud to be a major part of the world of international transportation. In this role, we constantly strive to educate ourselves and our clients, to keep them informed, as well as anyone who may need freight forwarding services. An informed choice is the best choice. And the result is - we provide our clients with a single service - quality freight forwarding.

See more:
What does your forwarder do when something goes wrong
Why should I use a forwarder
Forwarder in Burgas